Category: Logistics

Growth in sales is a good indication of a business’ performance. Naturally, it will result in an increased demand for products, pushing merchants to stock up on supplies. However, inventory space can be tricky, especially if you’re an international merchant. What you need is a warehousing service that can efficiently manage your business in the Philippines.

During the first quarter of 2021, almost half of the overall warehouse demand in the Philippines came from E-commerce. This highlights the value of having a dedicated storage space for your products, both for efficiency and growth potential. While warehousing may seem like a simple task, you still need to be smart with your approach.

Here are seven warehousing tips to help maximize its benefits and enhance your business operations!

Find a safe and secure warehouse

The ultimate goal of warehousing is for you to have a place to store your products. To ensure smooth operations, the safety of the warehouse itself and its surrounding area must be given priority. Make sure that your preferred location is well-kept, has tight security, and can handle potential threats whether they’re man-made or natural disasters.

Choose a strategic location

Whether it’s one or three warehouses, it is more strategic for them to be within or near locations where you want to establish your presence. This warehousing tip is especially important if you want to reach and serve a wider audience. By being easily accessible to your delivery partners, you can even offer customers next-day delivery for nearby areas and cut delivery time in provincial areas by 2-3 days.

Go for tech-enabled warehouses

Embracing the world of digital has definitely shown significant benefits, especially when running an E-commerce business. Similarly, a warehouse that has tech capabilities allows you to easily communicate for updates and checks. Whether it’s inventory or coordination of deliveries, this warehousing tip can streamline processes for both you and your partners.

Keep your warehouse organized

While you may only be storing your products here, it pays to be organized. Have a proper system in sorting your products (i.e. by name or size) so it is easier and faster to find what you need. Consider this warehousing tip to be a hack to run smoother operations, especially when dealing with large volumes of orders.

Balance your inventory to maximize space

In any business, you have both fast-selling and slow-selling goods, which can be attributed to popularity among your customers. Remember that you pay your warehouse for the space you take up. The pro warehousing tip here is to reduce slow-selling products so you can maximize space and stock up on more popular items.

Have proper health and safety protocols in place

Regardless of the alert level in your warehouse’s area, it is always better to have minimum health standards in place. Warehousing facilities are shared spaces that different patrons can access. One of the most essential of these warehousing tips is making sure that your warehousing partner practices proper health and safety protocols. Temperature checks, logging of information, disinfection, even scheduling of appointments – you can never be too careful, especially with the ongoing pandemic.

Work with an experienced and capable warehousing partner

Ultimately, what your business needs is a warehousing partner that will help you improve your overall operations. Warehousing may just be one aspect, but having an efficient, transparent, and reliable partner can unlock more opportunities for you. This is especially true when serving multiple markets and locations.

Because of the large jump in demand for warehousing services in the Philippines, you need to work smart with yours. Hopefully, with these tips, you can better navigate your warehousing operations, or even better, find the partner that would best fit your needs.

Still looking for a warehousing partner? Payo is a great and reliable option for you!

Payo has warehouses in key locations across the Philippines and offers different services to further optimize your entire E-commerce journey. Live Customer Support, Fulfillment, Last Mile Management, even Cash on Delivery Integration – Payo certainly makes for a strategic partner for your business.

Want to know more about Payo’s warehousing services? Sign up with Payo today or send us a message at [email protected]. We’ll be with you shortly!

In the Philippines, a fulfillment service is essential in allowing local and international merchants to flourish. Understanding its importance can make a difference in an online business’ success, whether they’re established or just starting up. 

Once customers have purchased from your store, order fulfillment goes beyond just picking, packing, and handing packages to couriers for delivery. It’s about giving your customers a smooth delivery process and making sure your business runs efficiently. If you want to avoid running into problems because of your fulfillment center, here are characteristics that they shouldn’t have:

Disorganized and complicated manual processes

These days, customers expect convenient and fast delivery. But if your fulfillment provider has disorganized and complicated manual processes, your shipping timelines won’t meet the expectations of your customers. 

Remember: Delays can make a huge dent in your reputation! One way to combat this is through E-commerce automation. Automating repetitive and laborious tasks can help you avoid shipment setbacks and provide a positive experience for your customers.

Lack of communication and real-time updates

Communication is vital in any process, including order fulfillment. Customers want updates on their order status, sometimes even in real-time. Aside from that, you as a merchant would need updates on delivery, product inventory, and return orders. If your fulfillment partner doesn’t communicate well, everything will be disrupted. The best fulfillment partner should be able to provide constant and seamless communication with you and your customers throughout the delivery process.

A lot of damaged products

Imagine your customer’s reaction once they unbox a damaged product. Horrible, right? Ignoring proper packaging guidelines is a big no-no when it comes to fulfilling orders. Because when this happens, your customer will think twice before ordering from you again. Also, it can even cost you more to replace the products. 

Proper product handling can prevent this major issue from happening. If you want to have your product safely housed, checked, and properly packaged before delivery, work only with a reliable fulfillment service in the Philippines. 

Having the wrong courier partner

Your fulfillment partner’s courier plays a vital role in successful order fulfillment. If they work with an unreliable courier, you may encounter various problems such as delays in shipment, damaged packaging, or worse, unfulfilled orders. The best fulfillment service provider should have a courier partner that makes safe and swift deliveries. 

Shipping constraints due to location

One factor that can affect the shipment of your products is your fulfillment center’s location. Why? Because this will determine how quickly you can get your products to your customers. If your fulfillment service only has one location, it can drastically slow down shipping timelines.

Whether you’re an international or local merchant, a fulfillment partner with multiple warehousing facilities can greatly benefit you. The shorter the distance your products have to go to reach your customers, the faster you can complete each transaction. Plus, you get to save up on shipping costs in the long run!

These are just some of the major hurdles that fulfillment services have to overcome to be the best in the industry. Your fulfillment partner must be able to help you, not let you down. That’s why it’s important to choose the right one. Our advice? Choose Payo!

Payo can take you through the basics of order fulfillment, plus so much more. We can help you ship faster, smarter, and cheaper with our holistic services! We have everything you need to succeed, from Fulfillment and Multiple Warehousing to Live Customer Support and Last Mile Management.

Send us a message at [email protected] or sign up now to see why we’re the best fulfillment service provider here in the Philippines!

The warehousing sector has undergone a massive transformation in recent years. From being traditional storehouses to becoming strategic, tech-enabled locations, warehousing providers proved that they can adapt to today’s changing times. 

This is particularly true in the Philippines, especially since there is now a higher demand for warehousing services. The pandemic, as well as the booming E-commerce industry, has redefined the local warehousing landscape. And all these are making local and international merchants recognize the importance of having a holistic warehousing provider in the Philippines. Wondering what characteristics one has? Read on to find out. 

Organized and clean warehouses

An efficient warehousing provider will help you keep your business running. Hence, being organized is important. 

Well-organized, neat warehouses make the entire process of receiving items, moving them to the right locations, and shipping them to customers easier and more efficient. This is often an ongoing struggle for a lot of warehousing providers. That’s why you should be thorough in finding a well-managed warehousing provider in the Philippines.

Secure warehousing facilities

Security is one of the most important services that your holistic warehousing provider should be able to give you. Making sure that your products are in good hands is a must, which is why you should ask yourself these questions: Does the warehouse have working and effective security systems? Is it close to a police or fire station? Does the warehouse follow health protocols? 

The answers to these questions will help you gauge if your warehousing provider in the Philippines prioritizes security. 

Strategically-placed warehouses nationwide

E-commerce enablers can’t stress this enough: Multiple warehousing is vital to the growth of your online store. That’s because you won’t have to rely on one location for all of your products. Moreover, you get less worried about your products getting stuck in one place. When you have multiple warehouses to store your items, you can ship faster regardless of your customer’s location in the Philippines.

Transparency in shipping costs

Is the shipping pricing transparent? Are there any hidden charges? Do they have flat rates? How well do they follow these pricing rates? For your warehousing provider to be considered holistic, they should be able to offer you transparency in shipping costs. It’s a key metric that some merchants tend to overlook, and something that warehousing companies need to consistently practice. 

Tech-driven and innovative solutions

Technology and automation are a boon to warehousing. That’s because innovation makes things easier for you, the warehousing provider, and the logistics partner. A holistic warehousing company befriends technology to improve on its warehousing and fulfillment processes, helping them ship products efficiently and quickly. 

A reliable and dedicated team

Holistic warehousing isn’t all about the systems in place — it’s also about the people you’re working with. And having good synergy with the warehousing company you’re partnering with is essential in achieving your business goals. If they are reliable and dedicated, then your business will grow faster than expected. As the saying goes, “teamwork makes the dream work,” right?

Now that you know about what a holistic warehousing service should offer, finding a warehousing provider in the Philippines that is efficient, reliable, and transparent should be easier. Luckily, Payo has all those characteristics! 

Whether you’re a local or international merchant, Payo’s goal is to help your business thrive. We’ll store your products in secure warehouses, help you ship faster and cheaper with our Multiple Warehousing Solution, and even take care of Fulfillment and Last Mile Management! Additionally, we’ll oversee your package from pick up to delivery, making sure that you have nothing to worry about. 

Sign up today or send us a message at [email protected] to know more about the efficient, reliable, and holistic warehousing services we provide in the Philippines! 

The rise of E-commerce platforms and the ongoing pandemic have contributed to the growth of digital payments locally. However, they only accounted for around 20 percent of the local transactions in 2020. Majority of consumers still prefer cash-based purchases, especially with Cash on Delivery in the Philippines as one of the most preferred payment options.

Even up to this day, the Philippines remains a cash-based economy. Thus, Cash on Delivery is important for both Philippine logistics companies and merchants alike. If that’s not enough reason for you to consider CoD, here are a few things you should know about Filipino consumers.

Living paycheck to paycheck

Many Filipinos still live in a paycheck-to-paycheck lifestyle. This means, the money they make is only enough for them to spend on their needs and essentials. Merchants who offer Cash on Delivery grant them the time they need to save up for their purchases. This is highly important for them, especially if it’s something they really want but currently don’t have enough resources for.

In-person-like shopping experience

When looking for a logistics partner, go for those with a Cash on Delivery option because it enables an in-person-like shopping experience to a certain degree. In physical or offline stores, shoppers have the chance to examine a product before deciding to buy it. Similarly, CoD allows online shoppers to check the products that arrive before paying for it to make sure that it isn’t damaged and is what they ordered.

Added layer of protection from scams

Because of the growth of E-commerce, digital scams have also become more rampant. Rather than keying in their card details, Filipino shoppers prefer cash payments because it’s more transparent and secure for them. Cash on Delivery is essential for Philippine logistics because it offers another kind of protection. It gives consumers assurance that they are not being scammed or tricked.

CoD is simple and easy

Essentially, many Filipino shoppers prefer CoD because it’s easier to manage. Working with logistics partners with Cash on Delivery capabilities opens your shop to a whole demographic – those who are not tech-savvy when it comes to digital/online payments and those who do not have credit/debit cards. Offering CoD is a definite plus for you for inclusivity!

Leaning towards flexible arrangements

Lastly, merchants must remember that Filipino consumers have varying payment preferences. Offering Cash on Delivery equally benefits merchants because it shows your flexibility in catering to different types of consumers. Filipinos tend to favor shops that have flexible payment options primarily because it suits their needs, lifestyle, or their current situation.

If you want to make CoD part of your online business, Payo offers seamless CoD integration into your current E-commerce platform. Not only that, Payo can also help you better manage your operations through services like Live Customer Support, Warehousing, and Advanced Remittance.

Interested in exploring Cash on Delivery in the Philippines? Sign up with Payo today or send us a message at [email protected]. We’ll be in touch soon!

If there’s one thing that helped propel online shopping in the Philippines, it’s Cash on Delivery. This remains to be one of the most sought-after payment methods in the country, even with the availability of digital wallets and online payments.

But what’s the process for CoD, exactly? If you’re still unfamiliar with the concept of Cash on Delivery, we’re breaking it down for you.

How it works

The CoD process is really simple: customers select CoD as their payment option once they check out. They will then only have to pay for their order once it arrives. The Cash on Delivery couriers will collect each payment, and will be in charge of remitting everything to the merchant. Once the merchant receives all the payments, they can close the orders and tag them as a completed transaction.

Offering Cash on Delivery in the Philippines is convenient because not everyone can do online payments. And from a merchant’s point of view, cash handling is simple and does not involve complex processes. The profits from a sale are completed instantly, and the possibilities of payment failures are ruled out. 

Remittance pain points

Despite the benefits that CoD transactions present, merchants may also experience a number of problems related to it. One common paint point that merchants like you can experience is the delay in receiving your earnings. 

The process of remittance begins when Cash on Delivery couriers remit your earnings. This may sound simple enough, especially for those who have not experienced delays. But there are instances that merchants end up waiting for up to a month or even longer before they receive their earnings. As a result, their cash flow is disrupted and they are unable to access new funds and invest them into their business. It also causes additional stress, especially with needing to follow up on when the remittance will come. 

Want to avoid this scenario? Then choose Payo!

Use CoD to your advantage and avoid delayed remittances when you partner with Payo, a leading E-commerce enabler in the Philippines.

Whether you’re a local or international merchant, Payo is committed to helping you effectively and efficiently sell your products in the Philippines with various solutions. Merchants, especially those who use Shopify for their E-commerce platform, can easily offer Cash on Delivery as a payment option through Payo’s Cash on Delivery plug-in. Once installed, customers will automatically see the option for CoD upon checking out.  

Additionally, you can get your remittance right away when you avail of Payo’s Advanced Remittance service. You’ll get your earnings even before Payo’s Cash on Delivery couriers remit them! This way, you can grow your business further and run it in a more efficient manner.

Are you ready to integrate CoD into your online business? Sign up today or send us a message at [email protected] so we can make E-commerce simple for you!

The Philippines is a fast-growing E-commerce market in the Southeast Asian region. The country offers a lot of opportunities, not just for local merchants but for international ones as well. It’s a market that’s relatively untapped by regional and international players, so if you’re one of them, penetrating the Philippine market can actually boost your E-commerce growth. 

But before you get started, you need reliable warehousing services in the Philippines. An online store’s success relies heavily on how efficient its supply chain is, and an essential component you shouldn’t overlook is warehousing. If you are an international merchant, read on to find out how warehousing in the Philippines benefits you. 

Business flexibility

The Philippines is an incredibly strategic location to grow your business. The country has one of the most convenient docking locations for supply routes that connect markets across the globe. As an international merchant, you can have business flexibility when you store your stocks in different major locations in the country.

There are also warehousing services in the Philippines that offer multiple warehousing solutions, which is especially helpful if you want nationwide reach. When you utilize multiple warehouses, you can also minimize the risk of your items getting stuck in one place. Additionally, your business will have an easier time adjusting to these unforeseen circumstances since your stocks aren’t just in one place.

Quick and efficient delivery time

The Philippines is an archipelago, which can sometimes hinder fast and seamless delivery. However, multiple warehousing can address this concern. 

As mentioned, there are warehousing services in the Philippines with multiple depots across the country. If you can spread out your products in key cities, you can ensure fast deliveries for your customers regardless of their location in the Philippines.

And by fast, we mean that having multiple warehouses can make offering next-day delivery to your customers possible. You can also reduce the waiting time for provincial deliveries by 2-3 days, which usually takes a week or longer. All you have to do is to select a company that offers multiple warehousing to reap its benefits.

Cheaper shipping fees

One of the main reasons why you should get warehousing services in the Philippines is that it’s cost-efficient. You get to lessen your shipping distance from a customer, which will definitely reduce the cost of shipping your items. And because you have local warehouses, you can save more money on shipping costs.

These are just some of the benefits that warehousing in the Philippines provides international merchants like you with. Remember: as your business grows, competition follows. And to stand out from the rest, having a reliable warehousing partner in the Philippines is essential.

If you want to stay one step ahead of the game, Payo can help you with your warehousing needs!

Payo takes the Philippines’ warehousing services up a notch. You can store your products in secure warehouses no matter what country you’re residing in. Payo also has a multiple warehousing solution that can help your business be flexible and agile. And because of the company’s wide network, you get to enjoy quick and efficient delivery at lower rates.

Aside from that, Payo also takes care of Fulfillment and Last Mile Management, making sure that they’re with you every step of the way! 

If you want to know more about our services, specifically our Warehousing Services, you can sign up now or message us at [email protected]! 

The new year is here, and it presents an opportunity for you to further improve your business operations. One way to do this is by reviewing the payment options you offer. Digital payments have been on the rise because of the convenience it offers to both businesses and consumers. However, Cash on Delivery (CoD) in the Philippines remains to be a popular option among online shoppers.

Such is the case because of the many benefits it offers in managing transactions and making purchases. If you are unsure about offering CoD in the Philippines, here are five reasons why it continues to be a preferred payment option by many Filipinos.

Cash is still king

The Philippines is a cash-based economy even if the drive to go cashless has become more rampant in recent years. While the pandemic pushed many to embrace digital payments, millions of Filipinos remain unbanked.

Being limited to e-payments may lead customers to other online shops that are more flexible. Choose to keep offering CoD in the Philippines to cater to more Filipinos and keep them from crossing over to your competitors.

Certainty in purchases

Filipinos are what we call ‘siguristas,’ or those who want to be certain of their purchases in person, moreso online. They want to be sure that the products they are buying are up to their standards and are free from any kind of defect.

CoD allows them to check their purchases upon arrival, similar to how they do it in brick and mortar stores. They get to inspect every nook and cranny of their parcel to confirm if it is indeed what they ordered. Think of this as part of going the extra mile to hopefully earn a repeat customer or even better, a referral.

Better planning and spending

There are many reasons why Filipinos opt for CoD for their online transactions. Apart from wanting certainty over their purchase, this allows them more time to plan their spending.

Think of CoD in the Philippines like a deferred payment option. It’s like a buy-now-pay-later promo, but customers use the delivery time to prepare or save up on their payment. So by extension, you are actually helping them plan their budgets ahead of time.

CoD means flexibility

Similar to customers from around the world, Filipinos, too, have varying preferences when it comes to their payment methods. For instance, some may opt for card or digital payments so transactions are easier to manage. There are also those who would prefer CoD because they either don’t have access to other options or they simply want to manage their cash flow.

Providing CoD in the Philippines as a payment option highlights your flexibility as a business. This also increases your chances of catering to more potential customers and ultimately securing more purchases.

Online fraud has become more prevalent

Digital payments have indeed soared over the past year, but so has the number of online fraudsters and scammers. This has changed the game not only for businesses, but especially for customers.

They opt for CoD in the Philippines because it is both a practical and secure choice for them. As a merchant, this is actually an opportunity for you to look out for your patrons, especially if they’re not tech-savvy. CoD now extends from being a simple payment option to a form of protection from online scams.

At the end of the day, customers won’t be able to complete their transaction if they’re not comfortable with your payment options. So if you want to get on the good side of your Filipino customers, best to offer Cash on Delivery in the Philippines. The rewards and benefits will surely be worth it for your business.

Need help with integrating CoD in your business? 

Payo is here to help! Payo provides seamless CoD integration, as well as a variety of services to make your operations easier for you. Whether it’s offering live customer support or warehousing, packing, and delivery services, Payo has got a spectrum of solutions that will help boost your business productivity.

Looking to integrate Cash on Delivery and level up your business?  Sign up with Payo today or send us a message at [email protected]. Talk to you soon!

The Philippine E-commerce scene shows no sign of slowing down, and as it continues to grow, fulfillment centers have become more and more important.

A fulfillment center is a third-party service provider that can manage inventory, orders, packaging, shipments, and returns. This is a critical component of a business’ overall operations that, when paired with E-commerce automation, can further boost an online business’ productivity and sales. 

As more merchants realize the importance of utilizing this, the competition between fulfillment centers has become stiffer. Given this, what do you need to become the best fulfillment center in the Philippines? Read on to find out!

Product security 

Security in product fulfillment has never been more crucial. This is especially true since merchants would entrust you with their products. It is only right to provide them with a clean, spacious, and secure warehouse all the time. Ensuring that the products are safe from natural disasters is also something that fulfillment centers should be able to handle. 

But more than keeping goods safe and secure, the data of the customers should also be treated the same way — with the utmost care. A lot of fulfillment centers in the Philippines have adopted E-commerce automation wherein basic security protocols are in place for the safety of the customer’s data. 

Quality control

When looking for a fulfillment center in the Philippines, merchants want a partner that can deliver their products in perfect condition. This means that if you are a fulfillment center, taking quality control seriously is a must. The way you store the products, seal packages, and hand them over to the courier should be done carefully. 

To be a top fulfillment center means that you also understand the importance of quality control inspections. This ensures that customers are receiving the best quality service available from the warehouse to their homes. 

Holistic Fulfillment Service 

Managing an online store takes up a lot of time and energy. That’s why a fulfillment center that offers holistic service is vital. Apart from picking up, packing, and shipping packages, a holistic fulfillment service can manage other moving parts of a business, like providing customer support.

By harnessing the power of E-commerce automation, live customer support in fulfillment centers is now possible! Merchants can streamline and scale up their business because holistic fulfillment service providers can do laborious tasks such as updating order status and addressing customer concerns. 

These are just top-of-mind qualities that top fulfillment centers should possess. And if you are an online merchant looking for a fulfillment center, the best option is Payo!

You don’t need to worry about inventory management, packing, or even shipping your products — Payo can do all that!

Aside from offering a holistic fulfillment service, Payo also provides other E-commerce solutions. These include Cash on Delivery integration, Live Customer Support, and Advanced Remittance. Ultimately, Payo will help you optimize your operations, cut down on costs, and avoid manual errors with a full suite of solutions and E-commerce automation.

Choose Payo as your fulfillment partner today! Sign up with us now or send us a message at  [email protected] to know more about our fulfillment service.

Any online business should know that fast delivery is essential to achieving success. Similar to how they shop in physical stores, customers tend to favor online shops that offer fast delivery in the Philippines. Luckily, there are fulfillment services available in the Philippines that can help you achieve this.

But what exactly do you gain from delivering customer orders fast? Here’s a winning game plan that will help you do E-commerce right, starting with fast delivery in the Philippines.

Customers receive their orders immediately

Customers can take the longest time in choosing the products they want from your shop. But as soon as they proceed to checkout, your clock starts ticking, too. Many expect to receive their package the minute they finish their transaction. It’s best to offer your customers options like next-day or even same-day delivery, and to make sure you commit to this promise.

Improved ratings and loyalty with less cancellations

Making customers wait long for their orders increases the likelihood of cancellations. Meanwhile, when a customer receives their order on time or even earlier than expected, there is also a high chance that he or she will leave a great review and become a repeat customer. Their satisfaction can also be a source for other potential customers to favor your online shop over your competitors.

Less stocks in your inventory

When a business is not able to sell their goods fast, they would need to shell out more on storage space and fees to manage incoming stocks. Fast delivery in the Philippines means you can also clear your product inventory faster, cut down on storage space, and also earn savings from reduced storage costs.

Catering to last-minute or time-bound orders

Some customers have specific shipping requirements for their orders. Last-minute or time-bound purchases often happen, especially during special occasions and holidays. By being able to deliver orders in 1-3 days, customers will likely favor your shop over others because it can immediately cater to their needs.

Productivity boost and business growth

Speed is only one of the factors that can contribute to the success of your business. Fast delivery in the Philippines improves your overall productivity and can also lead to growth in different areas. You have an opportunity to stock up more, introduce different variants, and create bundles — all contributing to boosting your earnings.

These are only some of the amazing benefits of offering fast delivery to your Filipino customers. But as the demand for your products grows, you might not be able to keep track of everything at once.

Thankfully, Payo is here to help you achieve all of these with its Fulfillment Service in the Philippines. Product security, quality control, and order fulfillment — leave it to Payo to take care of all these aspects so you can send out your deliveries as soon as possible.

Want to know more about taking your business forward fast? You can sign up with Payo today or send us a message at [email protected]. We’ll be in touch with you soon!