Marketing | November 25, 2022

8 best practices for excellent E-commerce customer service

A Hubspot study revealed that 93% of customers are more inclined to repeat purchases with companies who offer excellent E-commerce customer service. This only tells us one thing, customer service is essential, no matter how big or small your E-commerce business is.  While there’s no cookie-cutter approach to customer service, there are ways you can […]

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Marketing | November 22, 2022

6 tips for social media selling in the Philippines

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Marketing | November 18, 2022

Why the marketplace is today’s preferred online shopping platform

With over 73 million Filipinos actively using at least one marketplace for online shopping, online marketplaces have now become a regular part of shoppers’ everyday lives. It’s not hard to see why, as they conveniently provide customers with a wide range of products right at their fingertips. Shoppers are no longer constrained to the limitations […]

Marketing | November 15, 2022

5 benefits of providing same-day delivery in the Philippines

One vital element in the success of E-commerce businesses is providing same-day delivery in the Philippines. For one, it establishes a solid customer-client connection. Another reason is that it enhances the likelihood of a sale within the day.  Modern times call for faster, more efficient deliveries. This is why logistics companies in the Philippines offer […]

Marketing | November 10, 2022

5 characteristics of an efficient E-commerce service in the Philippines

One of the keys to having a successful E-commerce business in the Philippines is efficiency. From streamlined processes to a seamless overall experience, merchants have the opportunity to do more for their business when things are done right and efficiently. With more merchants looking to set up shop and expand locally, providers of E-commerce services […]

Marketing | November 4, 2022

5 ways to avoid failed deliveries

Marketing | October 25, 2022

Reasons to work with an E-commerce logistics company in the Philippines

Marketing | October 21, 2022

7 tips to help you prepare for major end-of-year sale events

The ‘Ber’ months, also known as the Golden Quarter, present a major boost in sales for the Philippine E-commerce sector. It is when major sale events happen and Filipinos are on the lookout for bang-for-their-buck holiday deals.  As end-of-year sales edge forward, more shoppers are rushing to online marketplaces to make their holiday purchases. This […]

Marketing | October 18, 2022

Customer service horror stories and how to avoid them

Keeping your customers happy should be your utmost priority if you want to be successful in the local E-commerce space. But as an E-commerce service in the Philippines, Payo knows encountering horror situations involving irate customers is inevitable. This shouldn’t scare you, though! You can’t fully avoid these problems, but knowing how to handle them […]

Marketing | October 14, 2022

4 things to look for on your social selling platform

With how prominent E-commerce in the Philippines has become, merchants are now spoiled for choice in regards to how and where they can sell their products. Among these options, one of the most popular approaches that has emerged is social selling. It is essentially the practice of using social media to directly sell products to […]
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