Sales Retention

Every sale a business makes is something to celebrate. But how can you make sure that you don’t just make sales, but actually keep the sales coming? That’s where Payo’s Sales Retention service comes in.

Sales retention is all about making happy customers on repeat. To do that, a business must first understand the needs of their customers. Payo helps you identify and satisfy these needs through technological solutions.

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Payo’s Sales Retention Strategy

Payo prepares your business for E-commerce challenges, helps you increase sales, and reduces your Return-to-Sender (RTS) rate.

Focus on running your business and leave improving your sales retention to us. Choose Payo as your E-commerce partner today!

Information Logistics

Payo guarantees that your customers receive timely updates on their packages. Our automated text messaging ensures that they know the status of their deliveries in real-time. This helps merchants ensure that their customers will be ready to receive their packages once they arrive at their doorsteps.

This builds trust between the merchant and the customer, because it reassures them that they won’t be kept in the dark when it comes to their order. Whether or not customers get timely updates on their packages also makes an impact on their overall shopping experience.

Data Collection and Analyzation

Payo doesn’t make guesses on what can make your business grow — we rely on data and facts. We use tech tools to monitor your business, from the reasons for canceled orders to the month-on-month increase or decrease in sales. Doing this helps us discover how we can help you address business challenges and further optimize your business.

Live Customer Support

Worried about customer concerns or problems that your package may encounter during delivery? Don’t be, because our customer support is here to save the day! We’ll take care of any queries that your customers may have regarding their order.

By making sure we keep an open line of communication with both your customers and our couriers, we can lessen failed deliveries and improve sales retention.

Your Success is Our Success

Running a business takes a lot of passion and hard work, but that doesn’t mean it has to be difficult. Payo is here to make E-commerce simple and easy for you, and to be with you every step of the way as you grow your business.

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Don't Just Take it from Us

"Payo gave me a full solution for all the COD activity, but it was not only that. Payo’s solution was very comprehensive, and basically solved all the logistical and financial problems that we had."

Noam Sinansky Spire Jewelry CEO

"We are below eight percent right now in RTS rate and that’s an amazing rate already. You don’t get that nowadays. We’re very, very happy with Payo."

Paul Dela Fuente Online Entrepreneur